Free Download Mba Project Report On Customer Relationship Management

 
  1. Free Download Mba Project Report On Customer Relationship Management Examples
  2. Free Download Mba Project Report On Customer Relationship Management Crm System

Manage your interaction with your customer base. Customer relationship management (CRM) helps businesses to gain an insight into the behaviour of their customers and modify their business operations to ensure that customers are served in the best possible way. In essence, CRM helps a business to recognise the value of its customers. Category: Project Report for MBA. Title: MBA Project Report on CRM (Customer Relationship Management) at Airtel. This project cost is Rs. 2499/- only without Synopsis and Rs. 2999/- only with synopsis. If you need this project, mail us at this id: [email protected]

MBA PROJECT FREE DOWNLOAD ON CUSTOMER SATISFACTION BHARAT GAS


INDUSTRYPROFILE
Do take some time off for a brief interlude with the past,as we take you back in time to the evolution of Bharat Petroleum CorporationLimited. A new chapter in the history of Indian industry. Petroleum (derivedfrom Latin Petra - rock and oleum - oil) first came up in wells drilled forsalt. People found it useful as illuminating oil and the demand for it steadilyincreased. The development and promotion of efficient kerosene-burningappliances for lighting and cooking was an important part of kerosene sellingactivity the company introduced LPG as a cooking fuel to the Indian home in themid-1950s. And all along, it went beyond selling petroleum, An agreement tobuild a modern refinery at Trombay, Bombaywas signed between the Burmah Shell group of companies and the Government ofIndia on 15th December 1951.
The Gas Industryplays very important role because it is very essential for every human being
So that thereare four company like Bharat gas, Hindustan gas, Indian gas and reliance gasetc the almost all the people are usingthe gas for cooking and for the vehicles.Thecompanies and the government has made some rules for the new connections that therules the should have the ration card and the identity card or voter card.

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Information About MBA in Customer Relationship Management Distance Education

Offered ByIMTS
Duration2 Years
EligibilityGraduation
TypeOnline / Distance
LevelPG Course
Admission ProcessOnline / Offline
Fee StructureApprox $ 670- $ 1191 ( As per University)
Course TypeAutonomous

All about MBA In Customer Relationship Management

This is an effective MBA in Customer Relationship Management Distance Education that teaches students the different way in which the customers can be helped, approached and be facilitated as well. A good customer relationship leads to better support which influences organizations and their sales greatly as well. Hence this master’s degree is becoming very important as organizations need such professionals for their effective operations and ranking MBA Customer Relationship Management Distance Education Customer relationship is one of the most important supports needed by everyone to carry out any operations to reach success.

Over the years, customer relationship has been identified as a very important field which is why an MBA in customer relationship management has also become important as well. The MBA in customer relationship management is a two-year postgraduate degree program which provides a dedicated study in the subjects needed for the same.

Customer relationship management is a method to managing a company’s interaction with present and potential customers. It uses data analysis about customers’ history with a company and to improve business relationships with customers, specifically directing on customer retention and finally driving sales growth.

Customer Relationship Managers are very much essential in a group to manage relationships with customers systematically, efficiently and profitably. Customer Relationship Managers manage marketing campaigns and generate quality leads for the sales team. Customer Relationship Management (CRM) is a business strategy and win customers, as well as decrease costs and increase success by solidifying customer loyalty.

Customer Relationship Management (CRM) is a business strategy or concept designed to appeal and win customers, as well as reduce costs and growth profitability by solidifying customer loyalty. There are multiple definitions of CRM and the actual definition may vary according to the particular department or industry defining the concept.

Eligibility: To be eligible for the MBA Customer Relationship Management Distance Education it is important that certain requirements are met by the joining candidate. These requirements include the attaining of a bachelor’s degree in advance which is at least of two to four years gained from a recognized institutional education and has been successfully completed in the designated time as well. Those who have a bachelor degree with majors in public relations, public management and administration and such other related human resource dealing subjects are greatly preferred in this postgraduate degree program.

Free Download Mba Project Report On Customer Relationship Management Examples

  • To determine mutually satisfying goals between the organization and the customer
  • To establish and maintain customer satisfaction.
  • Producing positive feelings in the organization & the customers.

How Can I Complete This Program Online?

Dedicated online CRM programs are uncommon and not offered by many colleges. However, some colleges do supply online degree programs in promoting that embody work associated with CRM. for instance, the standard online promoting program includes courses in E-commerce, promoting the management, and products management, additionally to a course in CRM. online courses need you to possess a broadband net affiliation and access to a computer.

What is an MBA in Customer Relationship Management?

Customer relationship management (CRM) systems track every side of a company’s interaction with their purchasers, from sales and advertising to client service and post-sale relationships. completing an academic degree in CRM will qualify you to design, implement, maintain a system that helps manage the manner an organization uses to effectively market and sell their product to their company base.While Master of Business Administration programs with concentrations in CRM is rare, you can notice more programs with specializations in marketing that feature work in CRM. A master’s degree program should take you regarding 2 years to finish if you study full-time.

Free download mba project report on customer relationship management meaning

Teaching methods: The different methods that provide teaching of MBA in customer relationship management through the different modules of education are given as follows. They include such teaching methods that are modern, easy, and flexible for different professions as well. These methods for this master’s degree are given as follows

  • MBA customer relationship management with two years full-time study
  • MBA customer relationship management with weekly schedule of part-time study (more than two years)
  • MBA customer relationship management with adaptable schedule through online education (more than two years)
  • MBA customer relationship management with flexible adaptable schedule through distance education (more than two years)

The last three teaching methods of this master’s degree have been made available for professionals who cannot stick to strict schedules so that they can also gain their advanced degree while working in their fields side by side too.Future prospects There are many different fields and areas in which many positions are opened after attaining this postgraduate degree of MBA in customer relationship management. These fields are given as follows

  • Task management
  • Cloud management
  • Customer building management
  • Customer support
  • Customer operation management
  • Customer query channel support
  • Customer operations network

These professions include customer care manager, customer services manager, CRM head customer care analyst and many other numerous positions in the CRM department and some other customer oriented departments as well.Hence the postgraduate degree of customer relationship management has been identified as a real customer oriented and supports department masters degree which is helpful to many organizations as well as many professionals who want to excel in this field too.

Objective Customer Relationship Management

  • To study the current practices of CRM.
  • To study the role of information technology in CRM.
  • To find out the impact of CRM on the profitability of the organization.
  • To study the factors affecting the CRM practices.

M.B.A. Customer Relationship Management Syllabus

First YearSecond Year
Principles of Management and Organizational BehaviourRetail Operations Management
Managerial EconomicsRelationship Marketing
Accounting and Finance for ManagersStrategic Customer Relations Management
Marketing ManagementVirtual Marketing
Human Resource ManagementCustomer Relationship Management
Quantitative Techniques for ManagementSales and Distribution Management
Research Methods for ManagementMarketing of Services
Corporate CommunicationBusiness Environment and Ethics
Operations ManagementStrategic Management

Universities:

M.B.A. Customer Relationship Management Employment Areas

  • Banking Sector
  • Finance
  • Legal Services
  • Colleges & Universities
  • e-Commerce Sectors
  • Insurance Companies
  • IT Sector
  • Research Dept.

M.B.A. Customer Relationship Management Job Types

Free

Free Download Mba Project Report On Customer Relationship Management Crm System

  • Audit Manager
  • Customer Service Executive
  • Customer Care Executive
  • Security Analyst (more)
  • Database Administrator
  • Guest Relations Executive
  • Team & Technical Leader
  • Financial Planning, Budgeting-Manager

FAQ:

Ques.How can I take admission ?

Ans. Students can apply for taking admission by online procedure or offline procedure( i.e. completing a form with your own handwriting). If you face any type of difficulty, you can also talk to our expert. and also can mail all documents on mail id and can pay fees by online process.

Ques. What is Eligibility for this Course ?

Ans. These requirements include the attaining of a bachelor’s degree in advance which is at least of two to four years gained from a recognized institutional education and has been successfully completed in the designated time as well.

Ques. How can I pay fees in imts ?

Ans. Students can pay their fees by online payment procedure, get likewise Pay pal, NEFT, Visa Card, Cash etc.

Ques.If my counselor does not give me response than what I do ?

Ans. If the counselor is unable to take your call then students can mail us on this E-mail id [email protected] Student gets a response within 24 hours.

Ques. Is this course is approved for my job ?

Ans. Yes, the Courses offered by our institute that is approved by UGC and DEB. These courses are valid for Govt jobs and for also any govt examination.

MBA Specialization courses listclick here Related Course For Blog

Computer ManagementAirport ManagementAviation ManagementBanking Insurance
Banking FinanceAdvertising Management and Public RelationsBanking and InvestmentAir Travel Management
Banking & TaxationTotal Quality ManagementBanking Insurance ManagementAviation Airport Management

More information contact number +91-9210989898

CoursesFeeDuration
MBA in Textile ManagementRs. 50,000/Year2 Year
MBA Human Resource ( HR ) ManagementRs. 45,000/Year 2 Year
MBA in Aviation ManagementRs. 35,000/Year 2 Year
MBA HRRs. 50,000/Year2 Year
MBA NGO ManagementRs. 50.000/Year2 Year
MBA in Retail managementRs. 40,000/Year2 Year
MBA in MarketingRs. 45,000/Year 2 Year
MBA in International Business ManagementRs. 45,000/Year2 Year
MBA in Media ManagementRs. 50,000/Year2 Year
MBA In Fashion ManagementRs. 30,000/Year2 Year
MBA In Materials and Logistics ManagementRs. 45,000/Year2 Year
MBA In Aviation Airport ManagementRs. 50,000/Year 2 Year
MBA In Export ManagementRs. 30,000/Year 2 Year
MBA In InsuranceRs. 45,000/Year2 Year
MBA In Air Travel ManagementRs. 30,000/Year2 Year
MBA Advertising Management and Public RelationsRs. 40,000/Year2 Year
MBA In Hospital and Health Care ManagementRs. 50,000/Year2 Year
MBA In Personnel AdministrationRs. 45,000/Year2 Year
MBA In E-CommerceRs. 40,000/Year2 Year
MBA In Health Care ManagementRs. 50,000/Year2 Year
MBA In Banking and TaxationRs. 30,000/Year2 Year
MBA Total Quality ManagementRs. 50,000/Year2 Year
MBA in Hotel ManagementRs. 30,000/Year2 Year
MBA in Production and Operation ManagementRs. 45,000/Year2 Year
MBA in IT ManagementRs. 30,000/Year 2 Year
MBA in Supply Chain ManagementRs. 30,000/Year2 Year
MBA in Finance Management Rs. 45,000/Year2 Year
MBA in Human Resource ManagementRs. 40,000/Year 2 Year
MBA Banking and InvestmentRs. 50,000/Year2 Year
MBA in Entrepreneurship ManagementRs. 30,000/Year 2 Year
MBA In Airport ManagementRs. 45,000/Year 3 Year
MBA In Banking Insurance ManagementRs. 50,000/Year2 Year
MBA In Operations ManagementRs. 40,000/Year2 Year
MBA In Public RelationsRs. 30,000/Year 2 Year
MBA In Computer ManagementRs. 40,000/Year 2 Year
Executive MBARs. 50,000/Year 2 Year
MBA In Rural ManagementRs. 30,000/Year 2 Year
MBA (Hons) In Marketing and Retail ManagementRs. 45,000/Year2 Year
MBA In Pollution Control ManagementRs. 50,000/Year2 Year
MBA Information technology ManagementRs. 30,000/Year2 Year
MBA In Customer Relationship ManagementRs. 40,000/Year2 Year
MBA In Real EstateRs. 50,000/Year2 Year